Privacy Policy

Effective Date: 7 June 2026

About RouteFlow

RouteFlow is a route planning and navigation application designed for delivery drivers and couriers. We are committed to protecting your privacy and handling your information responsibly.

Information We Collect

RouteFlow may collect:

  • Location data (while using navigation)

  • Route information

  • Proof of Delivery data (photos, signatures and notes)

  • Subscription status

  • Device information

  • Diagnostic and crash information your

How We Use Your Information

We use your information to:

  • Optimise routes

  • Provide navigation

  • Save your routes

  • Process subscriptions

  • Improve app performance

  • Provide customer support

Proof of Delivery

Photos, signatures and delivery notes are stored only to provide Proof of Delivery functionality and remain under your control.

Location Services

Location permission is used only while navigating routes and improving ETA calculations.

Purchases

Subscriptions are securely processed by Apple through the App Store. RouteFlow does not store payment card information.

Data Security

We use industry-standard security measures to protect your information.

Contact

RouteFlow Support

📧 support@routeflowapphq.com

Updates

This Privacy Policy may be updated periodically. The latest version will always be available on this page.